Booking Information
General booking information
All important information for your
booking can be found here
Reservation - deposit
For a guaranteed reservation, we ask for a deposit of 30% of the total price to be made by bank transfer or credit card (for this, we need your card number and the expiration date) within 14 days.
Payment information
Price information
- The prices are per person/day incl. ¾ gourmet half-board and the Vier Jahreszeiten inclusive services plus a visitor's tax of Euro 1.50 per person (born after 2003) / day - from 01.11.2018 EUR 3,00 per person/day.
- We would like to point out that our rooms are NON-SMOKING ROOMS. You are welcome to smoke on the balcony.
- We accept following paying methods: cash, debit, Visa and Mastercard
Children's prices
Children's prices
in the parents' double room (with 2 full-paying adults)
- 0 to 3 yrs. old - free
- 3 to 12 yrs. old - € 35.00 per child
- 12 to 16 yrs. old - € 45.00 per child
Children's prices
in the suites (with 2 full-paying adults)
- 0 to 3 yrs. old - free
- 3 to 12 yrs. old - € 50.00 per child
- 12 to 16 yrs. old - € 60.00 per child
- The christmas- and new year’s menu is not included for children younger than 16 years.
Deductions and surcharges
- 3rd person in a room: 10% discount
- Single with child: (up to 16 yrs. old) 70% discount on the room price for the child
- Pet fee: € 20.00 per day (not including food, not allowed in the restaurant and wellness area) - from 01.05.2018 € 25,00 per day
- Garage: € 6.00 per day
- Half-board deduction: € 15.00 per person/day
- Visitor's tax: € 1.50 per person/day (for those 15 and older) - from 01.11.2018 € 3,00 per person/day
Bank info
IBAN: AT 94 36 21 8000 0002 2988, BIC: RZTI AT 22 218
Package information
- Packages: we ask for your understanding in that the listed packages can't be changed.
- Christmas & New Year: Christmas and New Year without all the hustle and bustle. A diverse activity and pampering program is awaiting you. Here are a few highlights: Christmas gala dinner with candlelight, New Year's gala dinner, midnight buffet, late breakfast on New Year's day.
Cancellation conditions
According to Austrian hotel regulations.
- up to 1 month prior to arrival - 40 % cancellation fee
- 1 month to 1 week prior to arrival - 70 % cancellation fee
- in the last week prior to arrival - 90 % cancellation fee
In the case of an early departure, we charge the room price of the remaining nights. Cancellations can only be accepted in writing.
More than just cancellation protection (without a deductible) for a vacation in Austria: this insurance package from Europäischen Reiseversicherung includes protection against trip interruption, additional costs for a late arrival or unplanned vacation extension, and search and rescue costs. Valid for a trip lasting up to 31 days. You can get your travel insurance from Europäische Reiseversicherung.
