We have summarised frequently asked questions about your stay at the Wellness Resort Vier Jahreszeiten for you. Do you still have questions? We will be happy to advise you personally.
When are the check-in and check-out times?
Check-in is possible starting at 3.00 pm. If you should arrive earlier, we will do everything possible to ensure that your room is ready as soon as possible. On your departure day, we ask that you check out of your room by 11.00 am. Based on availability, a late check-out for a fee is possible upon consultation with the reception team.
Is there parking at the hotel?
Yes, many free parking spaces are available right outside our hotel. For a fee of € 4 per day, we will gladly reserve you a parking space in our garage.
When is the reception desk open?
Our reception team is available for you daily from 7.00 am to 10.00 pm.
Can I reserve a certain room number?
If you prefer a certain room, you can share your request with us on your inquiry or when making your reservation. As long as the desired room is available during this time, we will gladly take your request into consideration.
Is the hotel suited for people with handicaps?
Yes, we have a special room with the appropriate facilities. The entrance to the hotel and restaurant is barrier-free, and there are 2 elevators in the hotel.
Are dogs allowed in the hotel?
We welcome your four-legged friends (for a fee of € 20 / not including food). Unfortunately, animals are not allowed in our restaurant and our wellness area.
Is there Wi-Fi in the hotel?
Yes, free Wi-Fi throughout the hotel is available to our guests.
Is use of the wellness area free?
Yes, for our Vier Jahreszeiten guests use of our wellness area is - of course - included.
Are children allowed in the wellness area?
Of course, our little guests are allowed to use our indoor pool. Admission to the sauna facility and Infinitypool is allowed only for those 16 and older.
Can wellness treatments be booked on-site?
You are welcome to book your desired treatments on-site. However, we recommend that you get in touch with us prior to your arrival so that you are guaranteed your desired appointment date and time.
When are the dining times in the hotel?
Breakfast is offered daily from 7.30 - 10.00 am. Our afternoon snack is from 1.00 - 3.00 pm, and you can enjoy dinner between 6.00 and 8.00 pm in our Vier Jahreszeiten restaurant.
When is the "Michl Stub’n" open?
Our „Michl Stub’n“ is open daily from Thursday - Saturday from 6.00 - 8.00 pm.
Do the prices include half-board?
Yes, our listed prices include our gourmet board. This includes a lavish breakfast buffet, our afternoon snack with various treats, and a menu of your choice in the evening.
Where is the radio and Vespa museum located?
Our radio and Vespa museum is located in the connecting passage between the main building and the Residenz building. Awaiting you here are numerous radio and Vespa models from the early 20th century.
Where is the Condotta family from?
The Condotta family is originally from Jesolo, and they acquired Hotel Vier Jahreszeiten in December 2015. Since then, they have offered a magnificent mixture of Tyrolean hospitality and Italian charm.
Is the hotel a part of the "Vier Jahreszeiten" (Four Seasons) hotel chain?
No, our hotel is a private, family-run hotel and is not related to the hotel chain of the same name.
Where will you find the "four seasons" in the hotel?
Our hotel lives up to its name. The different floors are dedicated to a season. This means that the color scheme of the rooms correspond to a season. The furnishings and accessories in the rooms also reflect the various seasons. In addition, our cuisine varies constantly and offers seasonal specialties.
Is there a difference between the Achensee Card and Achensee Erlebniscard?
All guests will receive the Achensee Card for free. This allows free use of the regional buses as well as the cross-country ski trails in winter. A variety of facilities on the Achensee can be used for a discounted price with the Achensee Card. The Achensee Erlebniscard is available for a fee and is valid from May to October.
- Regional buses
- Steam cog railway
- Boat rides
- Museums as well as
- Swarovski Crystal Worlds in Wattens
The Achensee Erlebniscard can be purchased at the reception desk.
How far is it to the Achensee?
The hotel has a beautiful view of the lake and the lake Achensee is only a 5-minute walk from the hotel.
How far away is the closest cable car?
The Rofan cable car is only ca. 10 minutes from the hotel. The Karwendel cable car and Hochalm lifts Christlumare also easily reachable by car or with the regional buses.